Privacy Policy
Introduction
This privacy policy explains how Tal-Niv Locksmith Services collects, uses, and protects visitor information.
We respect your privacy and comply with relevant California state laws. This includes the California Consumer Privacy Act (CCPA).
Information We Collect
We collect only what's needed to respond to your inquiry and dispatch a technician.
When you submit a form or call us, we collect personal information. This includes your name, phone number, and address. Site visits also generate standard server logs. Analytics tools may collect your IP address, browser type, pages visited, and session duration.
How We Use Your Information
Information you submit is used solely to respond to your request and coordinate service.
We use contact form submissions to return your call. We also use them to confirm your service appointment and dispatch a technician to your location. We do not sell contact form data to external lead generation networks.
Cookies and Tracking Technologies
This website may use cookies to support basic site function and analytics.
A cookie is a small file placed on your device. It helps us understand how visitors use our site. You can disable cookies in your browser settings. Disabling cookies may affect how some site features work.
Third-Party Services
We may use third-party tools for analytics and form processing - none sell your data.
[INTAKE GAP - Google Analytics / tracking tools to be inserted based on client setup]. Any form processing tool used on this site signs a data processing agreement. This strictly prohibits the sale or misuse of submitted information.
Your Rights and Choices
California residents have specific rights under CCPA regarding their personal data.
Under CCPA, you have the right to know what personal information we collect. You also have the right to know how it is used. You hold the right to delete this data upon request. If you need help submitting a deletion or access request, call 415-994-6776. A team member will walk you through the process securely.
Data Retention
We keep your information only as long as your service relationship requires.
We retain your data to complete your service request securely. We also hold it to maintain reasonable business records and meet state licensing compliance.
Children's Privacy
This website is not directed at children under the age of 13.
We do not knowingly collect personal data from anyone under 13. If we discover such data was collected, we will delete it immediately.
Changes to This Policy
We may update this policy when our data practices change.
Updates will be posted directly to this page. Continued use of the website after a policy update counts as acceptance of the revised terms.
Contact Us About Privacy
Questions about this policy or data requests can be directed to our team by phone.
Call 415-994-6776 or visit our office by appointment at 874 4th St, Suite A2, San Rafael, CA 94901.
Call 415-994-6776